FAQs

Before you contact us with a query, please read through the common questions people ask us. We are a very small team and the less time spent dealing with queries, the more time we have to make the festival Magical!

Latest News

How can I receive all the latest Magical news?

Sign up to our Mailing List to receive our Magical mailings direct to your inbox! Add our email address to your contacts / safe list to make sure the emails don't end up in your junk.

Accommodation / Camping

Can I stay in a local hotel?

For the best festival experience, we recommend camping or glamping on-site. However, if you really can’t bear the thought of sleeping under canvas, there are a number of hotels, B&Bs and AirBnB properties nearby. Your wristband will be checked on re-entry to the festival site.

What are the on-site accommodation options?

Most people bring their own tents for the weekend, but for the best festival experience, we recommend glamping in one of our lovely bell tents, which come with real beds, rugs, bedding and fairy lights! If you have a campervan, we have a limited number of campervan spots available (see below).

Can I bring a campervan with me and do I need a special campervan ticket?

Yes and yes! Campervan tickets will be available to book soon at only £30.

Can I take my car into the general camping field?

No. All cars must be parked in the car park, which is located only a very short walk from the general camping field. If camping next to your car is important to you, there is the option to book yourself a campervan pitch.

Can campervans and tents park together?

Any additional tents must fit within the boundaries of the purchased campervan pitch. It is also possible to book a campervan pitch to use for a tent only, which would also allow you to park your car next to your tent (within the boundaries of your allotted pitch space).

Can I bring a gazebo?

Yes! We do ask to please limit this to 1 gazebo per camping group / family.

When does the site open and close?

The site opens at 12 noon on Friday and closes at 2pm on Monday afternoon. Food and drink vendors will close after breakfast on Monday morning.

Can I go back to the car park to get more stuff after I have entered?

Yes. Your wristband will be checked on re-entry to the site.

Can I drive off-site during the festival?

Yes. Please be mindful of local residents when leaving the site and also bear in mind that you may not be able to park in the same spot when you return.

Activities & Entertainment

I have an activity I’d like to run. Is this possible?

It is definitely possible! Head to the Activity Application page and fill in the form.

Who’s on the lineup?

Check out the Lineup page to see who will be playing. Also, have a good read through the programme when you arrive (which will contain the full timetable) so you know exactly where you want to be and when!

Can we make a campfire?

No, campfires and BBQs are not permitted, due to the damage they can cause to the ground. There will, however, be a firepit - great for warming cold fingers in the late-night chill.

Facilities

Will there be electricity on-site?

The site has electricity to power the stages, lights, food vendors etc, but there will be no provision for plugging in your mobile phones or other electric devices. The Magical Team recommend ditching your phone and going completely off-grid for 72 hours. What could be a better excuse for some technology downtime, than having festival fun all weekend? However, if you do wish to stay connected to the outside world, make sure you bring sufficient battery packs to keep your phone topped up. To squeeze as much juice as you can from your phone’s battery life, try turning your phone to ‘Low Power’ mode.

Will I have to give up washing for 3 days?

We will have great quality loos and showers available for use throughout the weekend, but if you want to ‘go Glasto’ and spend less time washing and more time dancing, that’s entirely up to you!

Food & Drink

What food will be available at the festival?

A variety of delicious food will be available at reasonable prices, from a range of festival food vendor. Vegetarian and vegan options will also be available.

Can I bring my own food?

You can bring your own food… but why would you spend valuable fun-time opening packets & tins, when you could be eating freshly-prepared food from our fantastic (and very reasonably priced) food vendors? Less time pfaffing, more time dancing! Please also note that campfires and BBQs are not permitted.

I’m veggie/vegan - will I have any eating options?

Yes! We have requested that every food vendor has veggie and vegan options.

Can I bring my own drinks?

Yes. The maximum amount of alcohol each ticketholder over the age of 18 can bring into the festival is: (a) 5.5cl (12 cans) of cider OR beer OR similar strength alcohol; OR (b) 1.5l of wine. Please note that this alcohol can be consumed in the campsite area only, and only alcohol purchased from the Magical bars is permitted within the festival arena.

Can I BBQ?

BBQs are unfortunately not allowed on the festival site. However, there will be plenty of delicious meat and veggie dishes available from the food vendors.

Money

Can I pay for food & drinks with my bank card?

The Magical bar does accept card payment, and this is encouraged so you don't need to carry so much cash around with you. However, cash will be needed to make purchases from most food vendors.

Tickets

Will my festival ticket be mailed out in advance?

No. Your PayPal receipt for the payment of your ticket is your official festival ticket, and will need to be shown on entry to the festival.

Can I get a refund for my ticket if I can’t make it?

All tickets (and other rewards and products) are non-refundable, including tickets purchased on the website or via the crowdfunding campaign.

Travel

Where is the festival held?

Magical is held in a beautiful location in Sussex. Details coming soon!

How do I get to and from the festival?

Travel details coming soon!

What’s the nearest train station to the festival?

Details of the nearest train station coming soon!

Volunteering

Can I get a free ticket if I volunteer at the festival?

Yes! Volunteers need to purchase a full price ticket in advance of the festival. This will be refunded after satisfactory completion of both the pre-festival briefing (on the Thursday morning before the festival) and all assigned volunteering shifts. Most roles require 2 x 8 hour shifts over the course of the festival.

Are there any volunteering roles available?

There are a number of ways to get involved in Magical 2018. Volunteer roles include: info tent staff, check-in desk, litter picking, car park patrol, site decorator, festival photographer, steward and bar staff. Interested? For more information, head to the Participate page.

What to Bring

What shall I bring to the festival?

A very good question! Luckily, we’ve got lots of experience about this and will be producing a recommendation list soon! Sign up to the Mailing List and we'll let you know when this is ready.

Do I really need to bring wellies?

Yes. If it rains and you do not have your wellies (or good quality, waterproof walking shoes), you will get very soggy feet and feel miserable! If you do have your wonderful wellies, your toes will be toasty, your legs will be dancing, your heart will be light and your face will have a beaming smile as you strut-your-stuff at the main stage. In your face, rain!

Can I bring my dog?

Unfortunately, dogs are not invited to the party unless they are official assistance dogs. Please find a friendly buddy or neighbour to pamper your pooch while you’re away. We do get this question often and are currently considering a CanineFaceTime tent, so you can stay in touch with your dogs from the festival!

What shall I wear to such an amazing festival?

The theme for Magical 2018 is You are AMAZING, so join us in wearing whatever makes YOU feel the most AMAZING. Whether this means head to toe in sparkle, bright colours that you simply cannot wear in the office, or an amazing fancy dress outfit that looks ridiculous and gets lots of attention - anything goes. Check out the Theme page for outfit inspiration.
FAQs - Magical